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Privacy Policy

STARMELEE encourages you to read through the Privacy Policy as your privacy is important to us.  We have taken up serious measure to protect our customer's privacy, and appropriate measures to ensure with confidence that any information given to us by our customers is protected.


When you submit your personal information to us, you are giving us your consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy. For any concerns feel free to email us at customerservice@starmelee.com.au


Use of Your Personal Information


We may use the information we collect about you to:


  • Facilitate your purchases and provide the services you request,
  • Confirm and track your order,
  • Respond to your inquiries and requests,
  • Prevent and detect fraud or abuse,
  • Improve our Website, service, product offerings, marketing and promotional efforts, and overall customer experience,
  • Identify your product and service preferences,
  • Contact you (via email, postal mail, or telephone) regarding products and services


Personal Information


Sharing with our partners


In certain circumstances, we may share your personal information with trusted partners. 

Service Providers: We use trusted third-party service providers to perform certain services on our behalf, including: shipping, payment processing, data storage/management, web hosting, fulfillment, marketing, mailing, emailing, etc. These service providers only receive personal information if such information is needed to perform their function's, and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth. 

Compliance with Law and Fraud Protection: We may, and you authorize us to use and disclose any information, including personal information: (1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law; (3) to other companies and organizations for credit fraud protection and risk reduction; and (4) to enforce any agreement we have with you. 


Data Collection


To maximize the user experience  STARMELEE makes use of cookies for Data Collection. We may collect data through cookies, web logs, and other monitoring technologies to enhance your browsing and shopping experience on our website. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive to collect information about your activities on our website.

We use cookies to deliver our ads, improve and measure the usability, track visits from our affiliates and partners, performance and effectiveness of our Website, improve and measure the effectiveness of our marketing programs, learn how customers use our website, estimate our audience size, deliver co-branded services, and to customise your shopping experience.


You are always free to decline cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the Website. 


Our Website may provide links to other third-party Websites which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these Websites. 


Security


STARMELEE has implemented  electronic security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure. When we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology, However the Credit Card information is collected by our receiving Bank, i.e., ANZ. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us. 

Accessing and Updating Your Information


In case if there is any changes in your details, you can login and correct, or delete  any personal information we have collected about you. To request access to, a correction to, or deletion of your personal information, please send an e-mail to customerservice@starmelee.com.au